An Act relative to ride share companies’ customer service
Generates a plain-language summary of the bill text and history.
| Cosponsor |
|---|
| Peter J. Durant |
| Bruce E. Tarr |
| Committee | Recommendation | Vote |
|---|---|---|
| J37 | Accompanied | 1 entries |
Chapter 159A of the General Laws, as appearing in the 2022 Official Edition, is hereby amended by adding the following section:-
Ride share companies, including but not limited to Uber and Lyft, shall maintain a customer service line 24 hours a day, 7 days a week.
Chapter 159A of the General Laws, as appearing in the 2022 Official Edition, is hereby amended by adding the following section:- Section 33. Ride share companies, including but not limited to Uber and Lyft, shall maintain a customer service line 24 hours a day, 7 days a week.